Who you'd be working with
Bill Eisenhauer.
Austin, Texas.
Late Shift is one person. That's a feature for the kind of work it does and a risk you should ask about, so both are on this page.
The founder
Eisenhauer
- Building software
- 45 years
- Silicon Valley
- Early engineer, Stitch Fix
- Also
- Senior engineering manager, ezCater
- Licensed
- Texas real estate
- Based
- Austin, Texas
- Serves
- Trades shops, anywhere
I've been building software for forty-five years, most recently running engineering teams at Stitch Fix and ezCater — companies whose whole business was making a lot of small, repetitive operations run without a human touching each one. That is exactly the shape of the problem in a trades shop: the same handful of office jobs, every week, none of them done until you're too tired to do them well.
I'm not an AI guy who went looking for contractors to sell to. I build systems, I hold a Texas real estate license, and I've spent enough time around roofing and HVAC shops to know that the money isn't lost on the roof. It's lost at the kitchen table at nine at night, when the follow-up doesn't get sent.
One more honest thing: I'm early with this. That's why five shops get it at half price, and why I'll tell you during the audit if I don't think it'll pay for itself in your operation.
Why one person
The case for a one-person shop.
The work is small, fast, and judgment-heavy. Building your back office doesn't benefit from an account manager and a junior who has to be brought up to speed on your pricing. It benefits from one person who reads how your shop actually runs and still remembers it when the workflows get built. You talk to that person. There's nobody between you and the work.
It also keeps the price where it is. There's no office and no bench to feed, which is why the whole install costs less than two months of a part-time admin.
The risk, honestly
The bus question.
One person can be unavailable. Five founding spots is the real limit, so there's a wait when it's busy. And if I got hit by a bus, you'd want to keep running without me.
The mitigation isn't a promise; it's the SOP binder. Every workflow is written down in plain English and lives in your folder, in your name, from the start. Any competent operator — your office manager, a bookkeeper, the next person you hire — could pick it up and keep it running. That's deliberate. You own the whole thing.
The name
Why "Late Shift."
The late shift is the one you're working right now — nine, ten, eleven at night, at the kitchen table, doing the office work the day never left room for. The pitch is simple: let something else take that shift. It runs every night whether or not anybody clocked in, and it keeps a human in the chair for the part that needs judgment.
Late Shift is a Boffo Digital service, based in Austin, Texas, working with roofing, HVAC and plumbing shops wherever they are.
Come meet the shop's paperwork.
Book the Toil Audit. Ninety minutes, a written report with a dollar figure on every task, and a straight answer about whether this pays for itself in your operation.
Book the Toil Auditbill@lateshift.work · Austin, Texas · Usually replies same day