Privacy
What we collect, and what we don't.
Short, because there isn't much to say. Last updated September 17, 2026.
This website
lateshift.work is a static site hosted on GitHub Pages, which keeps standard server logs. Fonts load from Google Fonts, so Google sees your IP address and browser when a page loads. Google Analytics loads on every page but sets no cookies unless you accept the banner; until then Google receives only cookieless, anonymous signals. The events we measure never include your name, email, phone, or anything you type.
The scorecard and the assessment form
The scorecard works out your estimate in your browser and saves your answers and result there (in local storage) so you can come back to them; your name and email aren't saved. Nothing is sent anywhere unless you choose to send it, and "Start over" on the scorecard clears it. If you request an assessment from the same browser, your saved scorecard summary goes along with the request. When you send the scorecard or the assessment form on /scorecard/ or /assessment/, what you entered (name, email, company, phone, town, trade, the systems you ticked, your answers or message) goes to a small server function run on Cloudflare, which forwards it by email to Bill via Postmark. The function keeps a short-lived per-IP counter to slow down abuse and may verify a Cloudflare Turnstile token. Nothing is stored in a database. The email is kept in ordinary mailboxes and used only to reply to you and, if you book an assessment, to do the work.
You're only added to a mailing list if you tick the box asking for follow-up tips. That's a separate choice from sending the form, and it's off by default. If you tick it, your email, name, company, town and your scorecard answers go to MailerLite, which sends the emails, along with the date and IP address of your consent. Every email has an unsubscribe link, and unsubscribing removes you. If you don't tick it, nothing goes to MailerLite.
During an assessment
You provide read-only exports or screenshots from your CRM or field software, your phone system and QuickBooks. I use the least data I need, keep it private, and delete it within 30 days of the report unless you hire me for a fix and ask me to keep it. Nothing about your company or your customers is discussed publicly without your written agreement.
If you choose the overnight crew
The crew reads only the sources we connect together: typically your phone system, Jobber, QuickBooks Online, Google Business Profile, and the address it sends from. Where there's no live connection, it reads the exports you send. Logins and keys are stored encrypted, used only to read what the crew needs and to send what your office approves, and you can revoke them from your side at any time.
To draft and send your company's work, customer details pass through the services that do that work: an AI model provider that writes the drafts, Postmark for email, and Twilio or your phone provider for texts. They're not sold, not used for marketing, and not used for any other company's work. Nothing is sent to a customer without one of your people approving it. When you stop, your systems are disconnected and your data is exported to you or deleted, whichever you choose.
Your rights
Email bill@lateshift.work to see, correct, export, or delete anything held about you. It will be done by hand, promptly.
Who this is
Late Shift is a Boffo Digital service, based in Austin, Texas, operated by Bill Eisenhauer.